My wife has the cousin of the iPhone, the iTouch. It is just like the iPhone, but no…phone. She browses the internet at home, check’s email, Facebook, and seems to be always downloading applications (many of which my sons choose…games). There is a lot of flexibility when it comes to the devices, but as you’ll see that is where the flexbility ends. In this post I’ll share why I decided to go with another Blackberry, and the main reasons why. I’ll also discuss options for both devices when it comes to integrating it with your ACT! database.
To her own admission, My wife is not super tech savvy, but she was glued to that iTouch like white on rice. She loves the fact that she does not have to fire up a laptop or computer, to check email, or Facebook. I knew our cell phone contracts were coming due for renewal, and it was time to do some shopping. I was strongly considering the iPhone. There were several reasons I did not go with the iPhone, that I’ll share with you here.
Reason #1 for Not Going with an iPhone
Coverage: as I surveyed other iPhone users, both locally and across the USA, a constant theme was in each conversation. We love the device, we don’t love the coverage. It seems that AT&T (currently the sole cell service provider for the device) has much to be desired when it comes to coverage. As one who travels often, and recently drove across the country with no issues on cell service (Alltel) during the recent ACT! by Sage software promotion, this benefit was fresh on my mind. I found it hard to believe that I could be talking to someone on their iPhone in New York City, and the call would drop (multiple times). Even in the Denver area where I’m at, the coverage map was spotty.
After I went with the Blackberry, I saw this commercial, which resonated with me:
If for some reason you cannot see it on this page, go here.
Reason #2- What about That Big Screen? What if it breaks?
I’m pretty rough on things. My travels have me bumping into things, multi-tasking, car keys and a phone in the same pocket (when it’s not in the holster grinding against something), etc. Therefore, it is a realistic consideration. I understand there are screen protectors for the iPhone, but I didn’t ever have this concern with the original Blackberry, and if the Blackberry screen were to shatter, the keyboard still works…not so sure with the iPhone which is a complete touchscreen.
Reason #3- What About Syncing Information with the ACT! Database?
This is not only a question for me, but for my clients also. The same solution offered for syncing ACT! with the iPhone is avaiable from these guys with the Blackberry, but I liked having more than one option. Hey this is a tough economy and companies do go out of business. I’m a big fan of syncing wirelessly (when I’m not in the office), so I prefer that option. However, this product is more of a conduit that syncs with the address book function of the given handheld, and does not have an actual ACT! application for the device. This may work for most people, but not for all.
Then there is these other guys, who will sync over the air to an application that they have designed specifically to have ACT! on the Blackberry. This application has matured over the years, and having used it for nearly two years, I couldn’t walk away from it now. Shortly after getting my new Blackberry Tour 9630 in the mail from Verizon, I had nearly 2000 contacts sync’d to my phone using their application.
What About You? Blackberry or iPhone?
If you are concerned about coverage (which AT&T really needs to improve), or the possibility of the touchscreen breaking, you might want to rethink whether the iPhone is for you. For ACT! users needing the data portability and sync capabilities, there are options. If you are like me, syncing over the air to a native application is the best course, and the only option at this point is available for the Blackberry.
Note: I may do a comprehensive review of the ACT! on the Blackberry if there is enough interest. I may even have a bonus for those who are need to jumpstart their training on the Blackberry device. If that interests you, let me know in the comments below.
Resources in this Post:
- Coverage Map Ad Hits AT&T
- Handheld Cradle and Over the Air Sync for ACT! and iPhone Users
- A Fair value for those thinking of going to the Blackberry with Verizon
- Sync Your Blackberry with ACT! over the Air
Hey! It’s Your Turn: This conversation is incomplete without you. Take a moment and chime in using the comment boxes below. You have an iPhone or Blackberry? Chime in with your own experiences below.