Comments on: ACT! Software is 2009 the best version yet?

By: ACT! 2010 Available for Purchase - What's New & How to Get it Free | ACT Database Software Blog

Wed, 22 Jul 2009 15:19:51 +0000

[...] another version of the ACT! database software is upon us. It seems like just a few months ago the ACT! 2009 Contact Management software released. The truth is, Sage is backing up their talk of continually improving the product with [...]

By: Steve

Steve — Wed, 27 May 2009 11:00:42 +0000

I like 2009, if anything purely because it’s so much more stable than 2008.

By: Travis

Travis — Tue, 28 Apr 2009 17:41:46 +0000

Larry-

My apologies hearing of your poor experience. You represent the ever fading legacy ACT! users. To be fair, Microsoft has made quite a few tech changes in their operating system, security, and programming interfaces that have contributed to the changes Sage made to the product. That said, they have heard customers like you and have made some changes to make support packages more within reach.

Hopefully you can get things moving again so you can focus on what everyone needs to focus on, managing and growing your small business.

By: Larry Mersereau

Larry Mersereau — Sun, 12 Apr 2009 14:25:19 +0000

I’ve been an ACT! user since the old days… before Sage bought it. It was a wonderful program for small business.
Then Sage turned it over to the techies, who turned it into a sluggish, complicated memory hog. I battled with it for several years until they finally got it right with Version 11. Now with hundreds (actually well over $1,000) invested!
BUT WAIT… The techies at Sage decided to do an update. Now it’s not working right again… same kind of problems I had with older versions.
And unless you buy an expensive support package, you’re on your own.
Unless you have an IT department or can afford the support package, you’re really risking your data and your business future with this program.

By: Will Ingleby

Will Ingleby — Wed, 24 Sep 2008 11:32:22 +0000

Editors Note…Will is an ACT! reseller…
I’d agree that this is the most progressive release to date.

Each year Sage build in extra features and release an upgrade in an attempt to drive revenues from it’s existing customer base. A 50% upgrade fee is not always justifiable when considering how the additional features within the latest version might impact upon ‘bottom line’.

Good as it is, I’m not quite sure that this particular upgrade is sufficiently enhanced to justify upgrade for those who currently have ACT! 2008 (v10). However, for users of earlier versions (5,6,7,8 and 9), the upgrade arguement is very compelling. As reported, the integration features with Outlook have been enhanced considerably to make ACT! fit nicely with the Microsoft Office systems that most of us are using as day-to-day business tools.

Certainly for new users (SME’s looking for robust and powerful contact and customer management at a reasonable cost), ACT! is now almost peerless in this space.

Will Ingleby
BluebirdCRM.co.uk