Archive for the ‘ upgrading ’ Category

ACT Update: New Patch Released for ACT 2008 Users

For those who are using ACT 2008 Software Sage has made it’s latest update available from the ACT application…  You might notice this window popup in the lower right hand corner of your PC:

ACT software update
Here are some of the high-level items addressed in this patch release:

-Drag and drop rescheduling from the calendar to the mini-calendar.
-ACT Premium users: “Added functionality in ACT! Scheduler, that gives the user the ability to “keep only the last X backup files” for the selected database. Older backups are deleted on the preference setting. ”

-Performance and usability enhancements pertaining to ACT Outlook integration.
-Inline editing of opportunity cost and price fields is back.
(more…)

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ACT 2008 Software Video, What are Shortcuts?

Shortcuts: I’ve been getting a lot of questions lately about an often forgotten feature in the ACT Software, and thought I would explain in this video how this feature has changed for the ACT 2008 version, what I like about it, and what I don’t like so much about it.

Feel free to post your comments below….(click PLAY button, lower left) -Travis

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"ACT Received Horrid Reviews, is the 2008 Edition Any Better?" Part 2

Part 1 of this message can be found here

So you can imagine the disenchantment as a peppy business owner, sales rep, or entrepreneur pproaches their computer with the latest version of ACT in hand, going to upgrade their ACT software, only to realize later that there was more in to it than they anticipated, or thinking it migrated all their data only to find out two weeks later that appointments or other key elements were lost in the migration… Posts start flying everywhere on the internet (amazon and others), users were upset, and rightfully so. My friend at Sage would be the first to admit, that if they were to do it over again they would have done a much better job setting expectations with customers, and stressing the importance of working with a certified consultant to do (at least) the migration portion.

To be fair, many upgraded and were very happy with the results, however, as eluded to earlier, “the squeaky wheel gets the grease.”

As for other users (new to ACT), most were ok, because they didn’t have an experiential precedent with the software of upgrade users. Those that did complain were primarily having issues with installation. Installation that puts Microsoft .NET and SQL on the system prior to ACT itself, apparently not a simple task for software developers. Some of these folks (as well as legacy ACT users) encountered issues with the installation process, and felt if it couldn’t be installed with ease, it probably wasn’t worth the time. Part of the reason why I’m offering a “From the Trenches” installation video for those who purchase the upgrade by July 31 (along with a few other goodies). (more…)

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"ACT Received Horrid Reviews, is the 2008 Edition Any Better?" Part 1

A question from a www.WhatsNewWithACT.com subscriber who wonders if he should upgrade.

DISCLAIMER: This was going to be a single post, but then I realized I needed more space…”don’t clog the blog”…so here is part one of two.

I seriously considered Sage ACT!, but the 2007 version received horrid reviews, particularly from long-time users. I’m curious as to whether you feel the 2008 edition has addressed those extensive criticisms – and specifically how.
-Larry

Larry, you make a good point. As the old saying goes, “a bad word travels faster than a good one”, right? Especially on the Internet.

I would say the majority of comments are from legacy (pre SQL Verison) ACT users, those who have been loyal for years. (I’ll address the others shortly). ACT became a critical tool for their business success, and they faithfully upgraded with relative ease year after year. (more…)

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