Archive for the ‘ Handhelds ’ Category

Considering an ACT Software Upgrade?…2 Must Ask Questions

People say they learn a lot from me, truth is I learn from customers and subscribers all the time. Yesterday I talked with a customer who articulated something I think might benefit others. It was pertaining to the idea of upgrading his ACT software after receiving an upgrade notice from Sage Software, he said, “I got some critical enhancement products as a part of my ACT install, I know how it all works and interconnects with my business process, as a result I’m cautious about installing a soon to be released upgrade.”

The truth is, he has quite unique combination of ACT Addon installed on his computer…each with a critical business purpose, allowing him to focus on what brings in revenue, selling. However, it does bring up a very fair question.

Should I upgrade?

For 2008 and beyond, with any software, the question people are asking…Should I upgrade?

Here are some questions ACT users must ask before answering the upgrade question. Take time to write out the answers to these questions, and be as specific as possible.
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Posted in ACT Related, Business, Handhelds, Other Technical | 13 Comments »

A Great New Service for Busy Professionals

While in New York, I got to have lunch with one of my subscribers. Dan is a long time ACT Software user, and a very skilled business professional (afterall he works in New York!).

Dan and Travis

If you’ve known me for very long, I’m always learning, and always interested in things that can make busy professionals more productive. This time I was the student…

Dan introduced me to a very interesting services. Basically it uses text messaging and voice recordings to communicate more efficiently with just about anyone who has a phone that can receive text messages.

Here’s how it works:

1.) After you’ve setup your account, you call a number, and you are prompted with “who do you want to message?”
2.) You say the name, names, or group of individuals you already entered in your address book.
3.) Record your message.
4.) Message sent.What the recipient gets is an email or an SMS text message (cell phone), they call the number, and hear the message you just recorded, with an option to reply.I see this having several distinct advantages…the dangers of text messaging while in transit go away… You can communicate more effectively with your team or customers because it is a one way message, and no room for idle chatter, if a recipient has a question, they can simply reply and send you a message back, all hands free.

A great way to give a quick update to many regarding… stock market information, legal proceedings, update on Mom’s surgery, if it’s a Boy or a Girl! A lot of possibilities here.

I just setup my account, but need to call my mobile service provide to get my text messaging fixed, at this point I am able to use the service via email, and their web console.

Check out Pinger, and see how you might improve your communications. Thanks Dan for a great lunch, and a great tip…hopefully more than just myself will benefit from it.

Feel free to leave comments on this service or others you’ve discovered, and integrated into your business practices.

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Posted in Business, Handhelds, Other Technical | 2 Comments »

My Daylight Savings Time Woe… (you got one?)

After a couple weeks of preparing you, my subscribers via email, and working hands on with customers for the Daylight Savings Time switch of 2007 for North America. I had to take care of my own system. And like most of my client environments, my environment converted fine following the procedure outlined in the DST Utility Video. This became evident with the switchover yesterday morning.


However, ….I forgot one key thing. (more…)

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Posted in ACT Related, Handhelds, Other Technical | 4 Comments »

Sync ACT! with Palm, Microsoft Pocket PC, or Blackberry…

Handheld devices like Palm, PocketPC, and Blackberry are everywhere, and are becoming more prevalent in the mainstream, as more and more people need to be ‘connected’ when they are out of the office.  In a competitive marketplace, these little things (used properly) can offer a huge advantage when courting a customer or prospect.

What about you, do you have a handheld device?  What is your story?

Earlier this week I had a TeleSeminar Consultation with an ACT! user from Houston.  He is getting his Blackberry device setup to sync with his contact manager…”over the air.”  This means, if he can receive a phonecall on his Blackberry, he can receive updates from ACT!, pretty amazing stuff.  I mentioned to him that I had a TeleSeminar last month where we dealt specifically with these challenges (ACT! contact manager sync with Blackberry, Palm (Treo), or PocketPC.  These are common challenges I see with many of my customers, and endeavored to bring “From the Trenches” experience to the call, and resources and tutorials on the replay page.

I thought I would update you all with this resource, just go to this page at ACTasap.net, register, and enjoy the call.

If you are interested in attending future TeleSeminars, goto: www.FreeACTtips.com I will keep you up to date on future calls.

Comments?  Thoughts?

Travis Campbell
www.ACTasap.net 

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Posted in ACT Related, Handhelds, TeleSeminars | No Comments »

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