Archive for the ‘ Videos ’ Category

Interview with ACT by Sage Executive Larry Ritter

Last week at Insights 2010 here in Denver Colorado I caught up with Larry Ritter for what turned out to be a lengthy discussion fielding questions from ACTasap.net subscribers and readers.

NOTE: If you cannot watch the whole thing, I totally get it. I’ve included start times for various questions so you can jump ahead to sections you have interest in (scroll down).

After the video has loaded, simply click and drag gray circle on player bar to the time you want and release.

Larry addressed some good ACT! database software questions, as we did our best to manage the live stream. If you did make the stream, my apologies for the audio issues you may have experienced, hopefully the audio in this replay will be better for you.

As always chime in using the comment boxes below the video.


Question #3 Rusty asks about voice recognition option to help load data faster? 13:33
Question #4 LIVE-STREAM Steve asked when will there be total Outlook support? 15:27
Question #5 Shane is curious about SMS mobile feature (including groups) for ACT! 17:48
Question #6 John, when will there be better integration with Mobile devices, and why is it taking so long? (reason might surprise you). International support? 20:00
Question #7 Kim, in the UK, why are so many hotfixes? Can you take more time to test the product so you deliver a better product out of the gate? 24:02
FYI: Information about joining the beta program. 27:14
Question #8 Janet and Jenny will there be a simple version of ACT!? If I don’t need all the whizz bang features. 27:40
Survey Ever seen the embedded product survey? Larry speaks to that, and what they are doing with that information. 31:25
How to connect with Larry. 33:00

Questions? Feedback? Chime in using the comment boxes below.

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Sage Insights 2010 – Your Questions for ACT! Executives

Every year at this time Sage Software puts on their Insights conference.  This year it happens to be held in Denver, just 25 minutes from where I live.  This conference is a place for vendors and customers to connect with save and their 20+ product lines.  As this sites focus is the ACT! Database software 2 years ago at the Sage Insights conference held in Washington DC, I had the privileged of sitting down with Sage Executives who oversee the ACT! product line, this year (with your help), I intend to do the same. (more…)

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Posted in Videos | 21 Comments »

ACT! by Sage 2010 Complete Review Now LIVE & More

act-2010-database-softwareThe review of ACT! by Sage 2010 is now officially available to the public, and we’d love to hear your feedback.  Beyond the complete video review of this edition of the software covering the 7 major improvements of the ACT! 2010 software, there’s something new.  After hearing from customers with last year’s review of ACT! by Sage 2009, it became clear that many are uncertain what they should be looking for in a contact manager, many are new businesses, or newer business who have outgrown outlook, excel spreadsheets, and paper tracking systems.  If you are just starting a new business, or never before shopped for a contact management system, this year’s bonus content was created with you in mind. (more…)

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Posted in Videos | 20 Comments »

ACT! 2009 Software and ACT! Platinum Care, an Update

Ok, so I heard back from customers and subscribers, and the video from the previous post needed further clarification. And yes, it is really true that Sage and I are offering this compelling deal on the ACT database software. This deal only available here.

In addition to what Sage is doing on the pricing for ACT! 2009 and ACT! Platinum Care customers, I’m including over $400 in bonuses:
1.) Broadlook’s Contact Capture $209 Value
2.) “From the Trenches, ACT! 2009 Install Best Practices” video. $97 value
3.) 3 Months of Swiftpage Email service, no cost. $135-$234 value
4.) 2 PDF Articles, “3 Things to Avoid When Mailing Your List” and “5 Things to Consider When Publishing a Newsletter” $27 value

You might be uncertain if ACT! 2009 is for you, may I direct you to WhatsNewWithACT.com where you can see a review, and my interview with Sage Software’s GM of CRM Solutions North America, Dave van Toor.

Here is the updated video.

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Posted in ACT Related, Videos, upgrading | 14 Comments »

ACT! 2009 From the Trenches Installation Best Practices

I put a special video together showing customers how I install ACT! 2009.  This is from experience of installing many versions of ACT! over the years, and historically has been a common issue for those experiencing issues with the software.

This video is available for free for customers who purchase ACT! from my webstore.

Customers, I’d like to hear your feedback on the video, so that I can be better equipped to meet your needs.  What has your experience been with the video?  Were you upgrading, new install, how’d it go?

Please provide your honest feedback below.  Let everyone know where you are writing from prior to your question.

Example: “Travis, John here from Houston.  I found the video. to be…”

Thanks in advance.

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