Issues with ACT database software and email?

Since posting the special seminar with the makers SwiftPage Snapshot two days ago I’ve been surprised with the response. There are still quite a few spots available for the call next week, no worries there, but it caused me to wonder…

You see, I have some experience with ACT email, as have those I work with. More important is understanding the experience those of you reading this blog have had (good and not so good) with email integration.

Given past responses, I recognize the potential problems by opening this up (possible can of worms?). So, before asking for your feedback, there are a few guidelines…actually just two:
1.) Be kind. The majority of you are very passionate about what you do, and that translates into other areas (like your choice of software :-) , if you are troubled by a particular aspect of the program, say so. However, please avoid ranting and non-constructive language in your comment, it scares people from responding, and offering some constructive feedback (someone might give you a good suggestion here, who knows!)

2.) Be professional. It amazes me the response people have when I call them on the phone after placing an order for a product. People believe in the what I call “the myth of anonymity” on the internet. We are all real people, trying to serve our customers, and make a living. In a word, professionals… be one when you post.

Ok, with those two points in mind, in the boxes below, please share your experience (if any at all) with ACT email integration. What is your number one issue (if any)? Please include your ACT software version as well. You can check back for any responses, or check the box to subscribe to comments, and you’ll be notified with any replies.

Warm Regards,
Travis

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