ACT Software Help

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Welcome to the ACT software help page. Here youll find useful information sources in your quest to learn about, and make the most of, the ACT database software.

Want a more immediate solution? Contact us at 800-871-6976 to see how we might assist you with your ACT software support or in building an effective contact management solution, or click the button above to initiate an instant phone call.

 
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2 Responses to “ ACT Database Software Help ”

  1. Richard Lewis says:

    "F" in customer/management support, i.e. NO Help! I have been an Act! user since v. 1. While performance, features and price has increased substantially, customer/management/technical support has decreased. To start I am a user that is not too (that) computer savvy.

    I know have Act! 2009, v. 11, and have had a major Outlook 2007-Act! conflict. I spent a few 'hours' with Microsoft tech support because my Outlook crashes, closes unexpectedly. The only way to spot this crashing is by disabling the Act! address book. The $45 spent to get tech support from Act! proved to be an "F". I have written several emails to Act!, all of which have gone un-ACTnowledged. Any suggestions on how to get attention FROM UNRESPONSIVE ACT! MANAGEMENT?

    • Richard-

      Sorry to hear of your woes. I'm not familiar witht eh $45 option you mentioned. Do you have a support plan with ACT!? Have you looked into working with a local ACT! consultant? I realize these might be more epxensive options, but may also ease some of the headaches.

      -Travis

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