Posts Tagged ‘ Business ’

Use ACT Software and Swiftpage Snapshot to Close More Business? Get the Facts…

I’m glad you decided to open this post because if you are an ACT user who also uses email, there is a brand new way to build relationships and cultivate leads within your database.

You see I just got off the phone with the father-son team over at SwiftPage,and they have an all new product called Swiftpage Snapshot.

Now, I am a natural born skeptic. I mean I’ve seen things come and go both in business and technology, but what is happening in this Snapshot product really caught my attention. (more…)

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Posted in ACT Related, Addon Products, TeleSeminars | No Comments »

"ACT Received Horrid Reviews, is the 2008 Edition Any Better?" Part 2

Part 1 of this message can be found here

So you can imagine the disenchantment as a peppy business owner, sales rep, or entrepreneur pproaches their computer with the latest version of ACT in hand, going to upgrade their ACT software, only to realize later that there was more in to it than they anticipated, or thinking it migrated all their data only to find out two weeks later that appointments or other key elements were lost in the migration… Posts start flying everywhere on the internet (amazon and others), users were upset, and rightfully so. My friend at Sage would be the first to admit, that if they were to do it over again they would have done a much better job setting expectations with customers, and stressing the importance of working with a certified consultant to do (at least) the migration portion.

To be fair, many upgraded and were very happy with the results, however, as eluded to earlier, “the squeaky wheel gets the grease.”

As for other users (new to ACT), most were ok, because they didn’t have an experiential precedent with the software of upgrade users. Those that did complain were primarily having issues with installation. Installation that puts Microsoft .NET and SQL on the system prior to ACT itself, apparently not a simple task for software developers. Some of these folks (as well as legacy ACT users) encountered issues with the installation process, and felt if it couldn’t be installed with ease, it probably wasn’t worth the time. Part of the reason why I’m offering a “From the Trenches” installation video for those who purchase the upgrade by July 31 (along with a few other goodies). (more…)

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Posted in ACT Related, upgrading | 30 Comments »

"ACT Received Horrid Reviews, is the 2008 Edition Any Better?" Part 1

A question from a www.WhatsNewWithACT.com subscriber who wonders if he should upgrade.

DISCLAIMER: This was going to be a single post, but then I realized I needed more space…”don’t clog the blog”…so here is part one of two.

I seriously considered Sage ACT!, but the 2007 version received horrid reviews, particularly from long-time users. I’m curious as to whether you feel the 2008 edition has addressed those extensive criticisms – and specifically how.
-Larry

Larry, you make a good point. As the old saying goes, “a bad word travels faster than a good one”, right? Especially on the Internet.

I would say the majority of comments are from legacy (pre SQL Verison) ACT users, those who have been loyal for years. (I’ll address the others shortly). ACT became a critical tool for their business success, and they faithfully upgraded with relative ease year after year. (more…)

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Posted in ACT Related, upgrading | 20 Comments »

How to Sync your iPhone with ACT and Other Contact Management Solutions

For those of you who were caught up in the recent Apple iPhone frenzy, good news. You can now sync information from ACT or your Contact Manager of choice to the iPhone. This is done with a little product by CompanionLink software.

If you order from CompanionLink, let them know I sent you by using the following promocode and save a few bucks in the process: BC6976 (more…)

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Posted in ACT Related, Addon Products | 24 Comments »

Considering an ACT Software Upgrade?…2 Must Ask Questions

People say they learn a lot from me, truth is I learn from customers and subscribers all the time. Yesterday I talked with a customer who articulated something I think might benefit others. It was pertaining to the idea of upgrading his ACT software after receiving an upgrade notice from Sage Software, he said, “I got some critical enhancement products as a part of my ACT install, I know how it all works and interconnects with my business process, as a result I’m cautious about installing a soon to be released upgrade.”

The truth is, he has quite unique combination of ACT Addon installed on his computer…each with a critical business purpose, allowing him to focus on what brings in revenue, selling. However, it does bring up a very fair question.

Should I upgrade?

For 2008 and beyond, with any software, the question people are asking…Should I upgrade?

Here are some questions ACT users must ask before answering the upgrade question. Take time to write out the answers to these questions, and be as specific as possible.
 (more…)

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Posted in ACT Related, Business, Handhelds, Other Technical | 13 Comments »

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